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For decades, U.S. News and World Report rankings have been a trusted source for consumers in identifying the best hospitals, mutual funds, cars, colleges, nursing homes, and more. For the third consecutive year, U.S. News and World Report has identified the best independent living, assisted living, and memory care communities.
We are proud to have been named among their Best Senior Living communities for the third time – this year as Best Independent Living and Best Assisted Living. Take a closer look at the methodology of the rankings and see how we stacked up!
U.S. News and World Report Best Senior Living Awards
Finding high-quality senior living is becoming increasingly important as today’s older adults continue to redefine retirement. Today’s senior living communities are vibrant places where seniors are empowered and free to design their days in meaningful and purpose-driven ways. As homeownership becomes increasingly burdensome, more seniors and their families are seeking trusted senior living communities that can provide care that protects their privacy and promotes dignity.
“U.S. News provides in-depth information on multiple community types to help potential residents and their families find, in consultation with their doctors as needed, the best place to help meet their needs,” said Zach Adams, senior health data engineer at U.S. News. “Communities that are highly rated excel in making residents feel safe, well cared for, and highly satisfied by the services provided.”
In recognition of the evolution of retirement and senior living and to identify those communities excelling in meeting the needs of today’s older adults, U.S. News and World Report launched their inaugural senior living ratings two years ago. For this year’s awards, consumer satisfaction surveys were given between March 2023 and February 2024, reflecting the viewpoints of more than 200,000 residents in approximately 4,000 senior living communities nationwide. Data points included in the survey included a range of important senior living topics, including,
- The kindness of the staff
- Variety of activities
- Quality of food
- Overall dining experience
- Local transportation services
- Quality of on-site caregiving
Heritage Estates Exceeds Expectations
The resident survey revealed that Heritage Estates is exceeding expectations in nearly all areas, specifically in the following areas:
- 96% of the respondents felt safe in the community
- 92% of the respondents highly rated the staff
- 92% of the respondents said the health & wellness staff promptly helped them with requests
- 92% of the respondents said the health & wellness team treated them with respect
Respondents who took the survey said,
“I felt comfortable the first time I walked into Heritage Estates, and I love it here. I have wonderful friends, and the staff makes me feel welcome and safe.”
“The staff at Heritage is top-notch: competent, caring, always available, and willing to help when needed. They look out for problems and are empowered to take care of them. Their genuine compassion and the support they must receive from management for acting are what make this community work, in my opinion—that and the great residents, of course!”
“I have found new areas of interest here at Heritage Estates and love that they care about our brains and bodies. It is wonderful, outside instructors are welcome to lead classes here as it just broadens the offerings and has enriched my life immensely.”
“PrimeFit has made my life here better. Thank you to our instructor, Devon!”
“I am amazed by the extent of services offered; every consideration is shown by excellent staff!”
“The activities office personnel are amazing. They offer good choices of activities and encourage resident participation. They make everything we do fun.”
“The staff is enthusiastic and patient. There are lots of great activities. These people put their heart and soul into their work and make the residents feel appreciated!”
“Heritage Estates is a safe community, and I am being cared for by compassionate, competent, dedicated, and dependable staff.”
“We have many tenants, and it’s very easy to become involved with them. I feel like they are my brothers and sisters. Everyone’s friendly, and we get along really well.”
We invite you to experience the difference at Heritage Estates! Come see firsthand why we’ve been recognized as Best Independent Living and Best Assisted Living by US News and World Report. Contact us today to schedule a tour!
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